Remote usability testing
Watch real people use your website
Write a few tasks, choose who should try them, and get recorded sessions back: each tester's screen and voice (and face, if you ask), split by task. You see exactly where people hesitate, and why.
From question to recording in three steps
No scheduling, no moderating, no software for testers to install.
Set up a study
Give it a goal and a website, then write the tasks: things to do, questions to answer, ratings to give.
Choose your testers
Filter by country, age, languages, browser and more, and add screener questions. Or invite your own customers.
Watch the sessions
Each completed session arrives as a video with a chapter for every task, next to the tester's answers.
Everything you need to learn from a session
Screen, voice and face
Testers share their whole screen and think aloud. Ask for their camera too, and see their reaction next to what they clicked.
A chapter per task
Jump straight to the task you care about. Answers to questions and ratings sit next to the video.
The right people
Demographic filters and screener questions decide who can take part. Testers never see which answers you're looking for.
Your own panels
Share a link with your customers or beta users. Studies for a panel are only shown to its members, and can be unpaid.
Pay per session
A 15-minute session is 1 credit, 30 minutes is 2. Credits only go when a session is completed; unused ones come back when a study closes.
Know when it's ready
Get an email or a notification when a session is ready to watch and when a study is complete.
Get paid to try websites
Sign up, fill in your profile, and take part in studies that match you, from your desktop at home. Earnings are paid out to PayPal.
See your website through your users' eyes
Create a free account, set up your first study, and buy credits when you're ready to launch.